ISO certification

ISO certification

Our ISO 17100:2015 accreditation provides independent assurance for the services we provide. It covers the translation and localisation of general, technical and legal documentation, life sciences, financial texts, business communication, websites, multimedia and marketing content. We see it as the foundations of our commitment to quality as we strive to go above and beyond your expectations.

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Our guarantees

We mean what we say when it comes to our competencies. But, to back that up even further, we make you the following service guarantees:

On time, every time

We continuously achieve very high delivery rates, on or well before the agreed deadline. However, as part of our commitment to total customer satisfaction, in the highly unlikely event of a project not being delivered on time (for whatever reason), the price of the project is automatically reduced in accordance with the duration of any delay.

Highest quality translations

Our aim is to surpass your expectations when it comes to quality. However, should you find our translation differs from your expectations in any way, just let us know and we will make all necessary adjustments to the text until you are completely satisfied.

Your rapid response team

In keeping with the time-sensitiveness of our projects, we confirm deadlines and begin the translation work as soon as possible. We undertake to respond to all emails within a maximum of 2 hrs (typically you should expect a response in under 30 minutes). We also offer the best possible deadlines for your projects, to ensure they are completed as soon as possible and to high quality.

Hand-picked translators

We provide ourselves on investing considerable time and effort to match translation and localisation projects to exactly the right experts (with the most suitable academic and professional background). We’re always happy to share your translator’s CV, so you can get an insight into their extensive background and capabilities.

No surcharges or other extra costs

We undertake to never make any surcharges due to short deadlines. In fact, we never make any surcharges for any reason (text difficulty, format of source text, etc.). As well as saving you money, this also makes your translation spend easy to predict. You can always be sure of the same competitive price, no matter what.

Our professional bodies

As part of our ongoing commitment to high standards within our sector, we are also active members of a number of professional bodies dedicated to building expertise and improving international standards within our sector.

Helping Enercon Industries to improve global manufacturing processes with their products

Helping Enercon Industries to improve global manufacturing processes with their products

By delivering compelling technical marketing copy for niche products in multiple languages and to exacting deadlines.

Read the case study
“Albion Languages are easy to deal with, fast and reliable. I couldn’t market across Europe without their help!”
Chris Sanger - Marketing Manager, Enercon Industries Ltd.

Our credentials and guarantees

We mean what we say when it comes to high standards. Find out more about our accreditations and client guarantees.

Find out how we can help your business

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