

About Carmen Calvo
Carmen Calvo is dual qualified as a Solicitor in England and Wales and as an Abogado in her native Spain. For more than 17 years, she has dealt with a wide range of English law issues, including liability and commercial matters for insurance companies and multinational firms, with a particular focus on Spain and South America. She advises on English matters relating to dispute resolution, jurisdiction, insurance matters, debt recovery claims and contractual disputes. In addition, she also provides advice on Spanish law and is involved in Spanish property, probate, litigation and commercial matters.
“Albion Languages have also gone above and beyond in their services. They are very professional and always deliver translations promptly. I am always happy to recommend their services to other clients who may need them”Carmen Calvo – Solicitor, UK/Spain

Where we came in
As part of her work in the probate field, Carmen is often involved in legal affairs involving English and Spanish jurisdictions. As a result, a considerable volume of legal documents frequently needs to be translated in order to meet the legal and administrative requirements. These include wills, certificates, medical reports, other probate documents, etc. Moreover, the translations often need to be certified in order to be submissible in the relevant procedures. In identifying a partner to assist in fulfilling these needs, Carmen considered a number of potential language service providers before finally settling on Albion Languages for its combination of experience, flexibility and quality credentials.

The challenge
One of the main areas of Carmen’s work is handling probate matters relating to the wills of UK citizens residing in Spain. Spanish probate differs significantly from that of the UK, with an executor not normally appointed in Spanish practice, for example. Instead, beneficiaries need to appear before a practising Spanish notary to accept the inheritance although this is normally done by executing a power of attorney. As the beneficiaries of the UK citizen’s will are located in the UK but the will needs to be processed under Spanish probate, key documents such as the will, certificates and so on all have to be translated into Spanish and certified. These certified documents all need to be submitted in hard copy within short turnaround times. At the same time, as the lawyer guiding the process, Carmen also needs to have access to the same documents and information. Extraordinary conditions such as the Covid-19 pandemic further increase the logistical challenges.

The solution
Based on the outline of the required expertise and samples of typical documents, we created a project team specifically for Carmen’s projects. This consisted of specialist Spanish legal sworn translators and proofreaders, a dedicated project manager and an account manager. Due to the many parties involved, it was very important to establish a very clear schedule and distribution of responsibilities. Coordination was also required with an international courier service for the delivery of hard copies.

The result
By customising our offering specifically to the client’s needs, we could seamlessly integrate our service into the client’s own probate services. In this way, the demanding deadlines and multiple deliveries could all be completed in full and the client could focus entirely on the legal matter in hand and their own client. At the same time, the required top quality of translation was ensured through tried and tested workflows and optimised communication with our very supportive client.
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